Best AI for SMBs

OpenLazarus for small businesses: AI teammates for operational work

A company-owned system in which AI teammates take on reception, bookkeeping, purchasing and follow-up. Strong where work piles up between people; not a chat assistant for every desk.

Contents
  1. What OpenLazarus does for a growing business
  2. Published evidence
  3. Strengths and limits
  4. Pricing
  5. Questions to ask OpenLazarus
  6. Sources
TypeCompany-owned system with AI teammates
HeadquartersNew York, US
PricingPublished
Websiteopenlazarus.ai

OpenLazarus is a company-owned operating system with AI teammates. For a small or mid-sized business, its proposition is to hand recurring operational work, such as calls, invoices and supplier orders, to AI that works on the business's own records⁠1.

Best for: Growing businesses that want AI teammates to take on reception, bookkeeping, purchasing and sales follow-up inside one system they own.

Not the right fit for: Businesses that only want a chat assistant for writing and research, or that are not ready to change the tools their operations run on.

What OpenLazarus does for a growing business

Its agent library lists 18 ready-made teammates, each with an inbox, a phone number and limits the business sets. Among them: a receptionist that answers calls, takes messages, puts callers through and books appointments; a billing teammate that sends invoices and reminders and matches payments; a bookkeeper that matches bank lines and lines up supplier payments for approval; a purchasing teammate that gets quotes, places orders and chases deliveries; and an executive assistant that runs the calendar⁠1.

The teammates work inside a system the business designs in a free AI builder, which can include a CRM, mail, calendar, tasks, operations, invoicing, bookkeeping and reports. Teams under 30 pick a published plan from $100 a month plus managed hosting from $150 a month; companies of 30 or more get a session with its engineers⁠2. The business decides, per teammate, what it handles alone and what it asks first, and every action is logged⁠3. Hosting can be moved to the company's own cloud⁠4.

Its industry pages illustrate the product with invented example companies, which they label as such. The figures on its teammate cards are not attributed to named customers.

Published evidence

  • Raven Analytics. On OpenLazarus’s AI Architects page, the CEO of this Portland professional-services firm attributes 3x sales funnel growth and a 2x improvement in staff efficiency to the data and AI work. Company-published testimonial.⁠5

Strengths and limits

Strengths

  • AI teammates do operational work on the business’s own records: answering calls and booking appointments, matching bank lines, sending invoice reminders, placing purchase orders.
  • Limits are set per teammate, such as purchase orders over a threshold that wait for a person, and every action is logged.
  • One system can replace several subscriptions, designed in a free builder that shows the plan and price before any sales call.
  • The business owns its instance, and hosting can be moved to its own cloud.

Limits

  • It is not a general chat assistant for every employee; most businesses will still want one alongside it.
  • Adopting it means moving work into a new system, which takes more effort than adding an AI tool to existing apps.
  • Its published results are testimonials on its own site; figures on its teammate cards are not attributed to named customers.
  • Companies of 30 or more are priced after a session with its engineers, and AI usage is billed as credits with a 5.5% fee.

Choose another option if: You want AI that connects the apps you already use without replacing them (Zapier), or a writing and research assistant for every employee (Claude Team, ChatGPT Business, or Copilot or Gemini inside your office suite).

Pricing

Published: plans from $100 a month plus managed hosting from $150 a month for teams under 30; developer support from $4,500 a month; 5.5% fee on AI credits.

Questions to ask OpenLazarus

  • Which teammate would take on our most time-consuming recurring job first, and what access would it need?
  • How are limits and approvals set, and who on our side reads the action log?
  • What will a month of AI credits cost for our call and email volume?
  • What happens to our system and data if we stop?

See how OpenLazarus compares with the other tools in the main guide.

Sources

  1. The agent library. OpenLazarus. Accessed 8 Nov 2026.
  2. Design your company’s operating system. OpenLazarus. Accessed 8 Nov 2026.
  3. AI for wholesale and distribution. OpenLazarus. Accessed 8 Nov 2026.
  4. Pricing. OpenLazarus. Accessed 8 Nov 2026.
  5. AI Architects. OpenLazarus. Accessed 8 Nov 2026.