Lindy for small businesses: an AI assistant for inbox and calendar

Contents

1. What Lindy does
2. Published evidence
3. Strengths and limits
4. Pricing
5. Questions to ask Lindy
6. Sources

Type	AI assistant for inbox, calendar and calls
Pricing	Published
Website	lindy.ai

Lindy describes itself as an AI employee that plugs into a person's tools and takes work off their plate. For a small business, that usually means the owner's inbox, calendar and follow-ups⁠1LindyLindy.

Best for: Owners and small teams who want an AI assistant to manage email, meetings, scheduling and simple phone calls.

Not the right fit for: Businesses that need AI working inside their own operational records, such as orders, stock or the ledger.

What Lindy does

Lindy works in Slack, email, text and the calendar, takes notes in meetings and sends follow-ups, and handles phone calls such as booking times with callers. It connects to more than 1,500 apps and any hosted MCP server⁠1LindyLindy. Lindy reports SOC 2 Type II, audited by a named firm, and GDPR verification, and says customer data is encrypted and never used to train models; Enterprise adds SSO, audit logs and HIPAA with a signed agreement⁠1LindyLindy.

Pricing is by credits. A free start gives $50 of credits for seven days. The Team plan starts at $29.99 a month for 3,000 credits, is billed per active user and scales in tiers; top-ups cost $10 per 1,000 credits⁠2Lindy pricingLindy.

Published evidence

No case studies with named customers are published.

Strengths and limits

Strengths

• Covers the owner’s own admin load: inbox, scheduling, meeting notes and follow-ups.
• States that customer data is never used to train models, and reports SOC 2 Type II.
• Credit-based pricing starts low and is published.

Limits

• Pricing is by credits per active user, so heavy use raises the bill.
• Audit logs and SSO are Enterprise features.
• Its pages contradict each other on which plan includes computer use.

Choose another option if: The work to automate sits in orders, invoices or stock rather than the inbox (OpenLazarus), or you need to connect many systems with rules (Zapier).

Pricing

Published (USD a month): Free with $50 of credits for 7 days; Team from $29.99 for 3,000 credits per active user; top-ups $10 per 1,000 credits; Enterprise on quote.

Questions to ask Lindy

• How many credits does a typical day of inbox and calendar work use?
• Which plan includes phone calls and computer use?
• Where can we see a record of what it did on our behalf?

See how Lindy compares with the other tools in the main guide.

Sources

1. Lindy. Lindy. Accessed 8 Nov 2026.
2. Lindy pricing. Lindy. Accessed 8 Nov 2026.

Further reading

• Buyer's guide · Updated quarterlyThe best AI for small and mid-sized businesses in 2026An analysis of seven AI tools that growing businesses use, from chat assistants to AI teammates, compared on the same criteria, with what each costs a 20-person company and how to get a first measured result.
• Guide · Choosing by jobAI tools for small business, organised by job"AI for small business" covers four different kinds of product. Matching the kind to the job is most of the decision, and it rules out most of the mistakes.
• Guide · CostWhat AI costs a small business in 2026AI is sold per seat, per task, per credit and per company. The price that matters is the one that matches how your business will actually use it.